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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

No Hidden Fees
The price you see is the price you get.
Free Shipping Offer
On orders of $250 or more on Enter code ShipFree at checkout.
Accessible Art Experts
Call 1-800-491-3003 or chat now.
Guaranteed Quality
Your order matches your approval or we'll make it right.

A Timeless Promotional Item

11/20/2019 branding_basics worklife

Everyone has their favorite pen, let consumers think of you every time they use theirs.  

Promotional pens have a bad reputation for being cheap, ineffective and uncreative promotional items. When you choose the right pen for your branding needs, you can save money, stand out, gain new business and create lasting impressions.  




Promotional pens are a timeless classic that deserve some praise. The Advertising Specialty Institute also found that promotional writing items are kept for 9-months on average. 



Depending on your giveaway needs and budget, you can choose the pen that is just right for your brand. A good option to start with is the Dart Pen with Black ink, great for frequent use like a grocery store or check-in desk. The Sleek Write Rubberized Pen offers a better and more professional look, perfect for a hospital or bank setting. If you are looking for something to really impress your audience, the Softtouch Gel Pen is the best choice for giving away at trade shows or college campus tours.  



If you really want to stand out, we recommend the Cross Tech 3+ Multi-Function Pen. Available in a gift box, this pen is perfect for customized gifting. With a sleek chrome finish, multiple writing functions and a stylus at the end, this pen will give a professional and innovative impression.  


Contact your Staples Representative about placing an order! Don’t have a Staples Rep? Call 1.800.369.4669 or email to get started.