Skip to main content

How to Best Use the Staples Promo Chat Feature

09/08/2022 branding_basics

Discover how the Staples Promo chat feature can answer all your promo questions and help you optimize your order.

Creating a smooth shopping experience is our top priority. Our online chat feature was designed to streamline your ordering process with live support and quick access to all your order information. If you have any questions or concerns while using the Staples Promo website, a chat associate will be here to assist you from 8:00 am to 6:00 pm CST Monday through Friday. If you need our expertise outside that timeframe, you can expect a response from us within 24 business hours.

Learn more about how our online experts can help make your shopping experience quick, easy and efficient.

Staples Customer Service Chat

Helpful Chat Questions

You shouldn’t have to waste your time searching for answers. Our online chat experts are dedicated to providing you with all the answers and customer support you need. Once you open the chat feature, you can select the category of your question or request like track my order, help with my previous order, questions about products and services and more. When you have made your selection, you can ask more specific questions and find a quick response from one of our team members.

What are the best promotional products under $5 for gifting?

Specific budget in mind? No problem. Simply ask our experts what the best promotional products are in your price range, and we will get back to you with some of our most popular options. Our experts can easily give you a selection of promotional product ideas that are effective and on budget. This is great for finding the best high-quality options for orders of all sizes.

Staples Live Chat

How long will it take to receive my order?

Once you have placed your order, you will always receive an email with the proper tracking information. We are happy to also provide you with online tools to make finding tracking, delivery and shipping information easy and quick.

Live Chat on Website

How much does it cost to add my logo?

Pricing varies based on several factors. The chat feature makes it easy to quickly find out how much certain features like logos, quantities and more will cost. That way, you can save the time and hassle while focusing on what matters most for your brand.

Start shopping for promotional products Explore our site and don't forget about the chat feature if you have any questions you want answered by a real live person.