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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

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Build a few extra days into your timeline just in case.

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Brand Spotlight: New Era

07/17/2019 styles_trends

Staples is proud to bring you retail brand products that allow your appreciation and your brand to truly shine, helping you reach the right audience every time. In this week’s brand spotlight, we talk health-inspired apparel and headwear brand: New Era.


The E. Hoch Cap Company AKA the New Era Cap Company was founded by in 1920 in Buffalo, NY, by Ehrhardt Koch. The company started with 14 employees including Erhardt’s sister, son and nephew. Their founding year the company produced 60,000 caps.


Fast forward to 1934, when New Era began producing caps for the Cleveland Indians, garnering their first Major League Baseball contract. In 1954, the company’s fitted pro cap was modernized, redesigned and named the 59Fifty, aka the “Brooklyn Style” cap. By 1993, thanks to this revolutionary new design and the long and illustrious history of the company, New Era was granted the first exclusive license with MLB to produce the on-field baseball caps for all teams.


After decades of consistent growth, New Era now spans the worlds of sports, fashion music and entertainment as the number one headwear brand in the world, they’ve also broken out into fitness and performance apparel and other sports gear.


While their roots may have started in the baseball caps, New Era now has contracts with other major sports networks, such as the NBA, the NFL and the Canadian Football League.


New Era knows the importance of giving back to its community.


New Era knows that not everyone gets the same opportunities and it wants to help narrow the gap, one sporting event or art and culture program at a time. New Era also supports cancer research and is actively committed to creating the best environment possible for its own employees and for its community.


For more information on how you can start working with retail health brands like New Era, contact your Staples Representative. If you don’t have a Representative, you can email or call 1-800-369-4669.


To learn more about other awesome retail brands you could be partnering with, check out Retail Brands You Know and Love.