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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

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Product Spotlight: Face Masks

10/28/2020 industry_insights

When it comes to masks, we’ve got you covered. Learn more about how sending branded masks can benefit your brand.  

It’s no secret that the need for face coverings has skyrocketed over the past year. According to the Advertising Specialty Institute, 80% of consumers wear masks all or most of the time when in public. When you give promotional face masks, recipients appreciate your brand’s dedication to help limit the exposure of germs and bacteria while increasing your brand awareness, loyalty and enthusiasm.  


While wearing masks has become increasingly important, ASI reports that 61% of consumers still don’t yet own a logoed mask giving your brand the perfect opportunity to be their first and favorite.     

Every time recipients wear their masks they not only show your logo to the world, but recipients will also associate your brand with public health, safety and generosity. ASI reports that 57% of consumers would be more likely to do business with an advertiser who gave them a promo mask which turns into brand loyalty and enthusiasm.




The Perfect Pair

Whether they are visiting the grocery store or family, prepare everyone on your list by pairing the Reusable Face Mask Pack of 5, with the unique and sought-after Ear Saver to keep their ears comfortable for the perfect gift. Check out our Seasonal Idea Book for more gifts to keep them healthy during the holiday season and beyond. 



Use your brand to battle germs and bacteria. Contact your Staples Representative for more ideas, inspiration or to place an order. Don’t have a Staples Rep? Call 1.800.369.4669 or email to get started.