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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

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Small Businesses, Big Opportunities

03/31/2021 industry_insights, branding_basics

Whether promoting an established brand that is a community's pride and joy or beginning a startup, promotional products can be one of the most lucrative ways to build your brand. 


Small businesses are the heart, soul and backbone of several communities across America.  No matter the size of the brand, Staples Promotional Products is proud to provide solutions with the same experience, expertise, services and tools to create, protect and enhance the most recognized brands. When redesigning our website, we made it a priority to create various shopping features to make it easier for both large and small brands to customize and purchase the perfect branded merchandise. 


Why Choose Promo?  


Having loyal customers and a strong brand association can make or break a business. Using promotional materials not only helps create a clear idea of what the business is, but it also establishes what consumers think and know about the brand  


Choosing promotional products as part of your marketing strategy helps establish deeper connections and long-lasting memorable results. According to the Advertising Specialty Institute (ASI), promotional products are the most highly regarded form of advertising and rank above television, internet and mobile forms of advertising and are 2.5x more likely to have a positive opinion of promotional products than internet advertising. ASI also found that 85% of promotional product recipients remember the advertiser or brand they received items from worldwide.  


Getting the Most Out of Your Budget 


Promotional products don’t have to just be gifts, giveaways or rewards. Selling promotional products is a wonderful way for loyal customers to show their pride while you receive the free publicity and profit.  ASI found that one-quarter of consumers actually purchased a promotional product in the last year.  


Staples Promo has the experience, resources, perspective and tools to help brands turn merchandise into marketing advantage to empower small businesses with big-business resources, tools and buying power.  This allows your brand to get the best pricing, sourcing and service that the industry has to offer.  


We’re Here to Help 



Focus on what’s important, we’ll handle the rest. At Staples Promotional Products, our expert merchandising team researches the latest trends to provide product customized products and solutions designed specifically for your brand with the same industry-leading innovation trusted by Fortune 500 companies. 


If you're interested in building your brand, consider some of the items below that are a great beginning investment with products that are perfect for starting your branded merchandise collection.  




According to ASI, 73% of consumers own promotional bags which generate 3,300 impressions throughout their lifetime! Instead of using a generic plastic bag, offer a special tote to elevate their shopping experience and save on plastic bags.  Ideal for boutiques, farmer's markets and so much more.  




Apparel items are an ideal solution for amplifying almost any occasion. Shirts, jackets, hats and more are one of the most popular promotional categories and have an average of 3,400 impressions over their lifetime on average according to ASI.  


Writing Instruments 


Whether signing anything from a receipt to a contract, make it a branded experience. Writing Instruments are a timeless promotional product classic that everyone knows and loves. According to ASI, promotional writing instruments like pens are kept for 9-months on average.  




Let your audience think of you every time they have a drink of coffee, water and so much more. According to the Advertising Specialty Institute, drinkware generates 1,400 impressions on average during its lifetime, which is around 12 months on average.  


To learn more about how promo can benefit your small business, make sure to read Stretch Your Small Business and The Real Value of Promo.  


We’re here to help! If you have any questions, please contact 1.800.369.4670 or email to learn more.