You can place an order online or by chatting with our order experts. If you’ve worked with us before, please contact your dedicated Staples Representative. Otherwise, chat with an online representative, call 1.800.491.3003 or email promosupport@staples.com for further assistance.

Our online offerings represent only a fraction of the products we can source or develop for you. We have thousands of products that are available to you. If you can't find what you're searching for, please use chat, call us at 1.800.491.3003 or email us at promosupport@staples.com so our custom order team can help you find the perfect solution for your needs.

Yes, you can personalize products with your own logo or graphic. Simply create an account to easily access your saved logos, graphics and artwork for future orders.

Customizations include:

1. Product style & color
2. Extended sizes
3. Multiple imprint locations
4. Creative printing techniques
5. Low or high price points
6. Kitting
7. Custom packaing
8. Large order quantities
9. And more!

Your quote will include the following details:

1. Product name
2. Item number
3. Quantity (by size if applicable)
4. Color
5. Decoration method
6. Decoration placement
7. Staples representative (if applicable)
8. Your company name
9. Logo or relevant artwork (Adobe Illustrator (.ai), EPS (.eps), or PDF (.pdf) fortmat)

Don’t know how many you’ll need yet? Not sure which decoration method will catch the eye? That’s what your custom order team is for! Just give them a call or shoot them an email and they can help you with any questions you may have. Our experts can help talk you through your needs and how we can best meet them within your budget.

Your quote will include the following details:

1. Sizes, colors, and quantities according to your needs
2. Decoration specifications and location
3. All costs that will be incurred in completing the order
4. Lead time necessary for production
5. To where and to whom the order is to be shipped
6. Delivery deadline the quote is intended to meet
7. Shipping method required to meet the deadline
8. Total projected cost of the order, not including shipping or taxes

Yes, you have the option to review, double-check and approve the preview image of your item instantly to ensure your selection meets your expectations.

After you place an order and it’s processed for delivery, you’ll receive a confirmation email. The confirmation will contain the expected delivery date, your shipping address, your order number and any other relevant information. The receipt of an email order confirmation is recognition that we have received your requested order and does not constitute an offer to sell.
If order was places on StaplesPromo.com, visit order history page for details.

Decoration is the industry’s term for applying a logo to your product. Artwork is the logo or graphic that you want to have printed on your product.

For best results, we request high-resolution logo files in Adobe Illustrator (.ai), EPS (.eps), or PDF (.pdf) format. High-resolution means they should be at least 1MB in size.