Our Brand Love Guarantee assures quality products and precise decoration. If your order is defective, damaged, or incorrectly decorated, we’ll take it back and refund you in full.
Returns will be accepted and you will be refunded in full under the following conditions:
Product is materially damaged
Product is defective in materials or workmanship
Product does not materially meet or exceed published product specifications
Product decoration contradicts uploaded and approved artwork
Any return requests must be made within ninety (90) days of receiving the product
For questions about our Brand Love Guarantee & Return policy, please chat with us online or call 800-491-3003 for customer support. We want you to love your product! We can also consider other situational circumstances by mutual agreement.
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