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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry-wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call customer service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Once decorated, shipment to the customer can take longer too
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with customer service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

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Cause Marketing: A Swell Way To Connect with Customers

03/20/2019 styles_trends branding_basics

Want to make a true emotional connection with your customers?


Try cause marketing.That’s one way of referring to the trend of making charitable giving part of your brand’s business model.

For today’s customers, especially millennials, much more than price consideration goes into a decision to buy just about anything. In fact, many consumers are willing to pay more when their purchase also supports a favorite non-profit organization.

That’s why you can find brands giving back across almost every industry. Call it a caring approach to business.

It’s not hard to think of a company doing this successfully. TOMS® ShoesWarby Parker and BoGo Bowl are all popular brands which follow the one-for-one model, donating an equivalent item to charity for each purchase.

Other businesses partner with complementary charitable organizations to donate dollars. For example, S’well®, makers of super stylish bottles designed to keep your hot drinks hot and your cold ones cold all day long, work with UNICEF.

UNICEF focuses on making clean water available to impoverished communities around the world. According to the organization, it can provide water to a child for 40 days on $1. S’well has contributed $100,000 to this cause through UNICEF.

In any case, customers are apt to feel very good about investing in products or services from brands that give back. The customers get something they want, and they feel good knowing their money is also helping to support a cause they probably care about.

No matter your industry, it’s easy for your brand to spread the warm fuzzies through a charity-driven campaign. You can even offer customized products made by companies that give back.